Reservations supervisor

Explorer Hotel; Yellowknife; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Life insurance

On-the-job training for youth

Mentorship opportunities

Networking opportunities for youth

Welcoming environment for youth

Other benefits

Job summary

Explorer Hotel in Yellowknife, Canada, seeks an experienced supervisor to coordinate hotel operations, supervise staff, and ensure high levels of guest satisfaction. The role involves scheduling, training, and maintaining daily systems to support continuous service.

The position emphasizes on-the-job training and mentorship for youth, with English as the working language and a permanent work term. 35–40 hours per week with standard hotel benefits.

Qualifications

• Must be able to coordinate activities across teams and departments.
• Excellent communication and guest service skills.

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Skills

Coordination

Customer service

Education

Secondary school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance

Other benefits

• Other benefits

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week