Restaurant manager

Tim Hortons Québec; Dundalk; On-site; CAD 42,000 - 64,000; Full time

Job summary

Tim Hortons Québec is seeking an experienced restaurant supervisor to oversee daily operations in a rural setting. You will plan and organize shifts, recruit and train staff, and ensure excellent customer service while maintaining health and safety standards.

The role requires 2–3 years of relevant experience, a secondary school diploma, and the ability to manage budgets and menus. Hours are 30–40 per week, with a permanent term and English work language.

Qualifications

• Secondary (high) school graduation certificate is required.
• Experience: 2 years to less than 3 years in a similar role.

Responsibilities

• Evaluate daily operations.
• Modify food preparation methods and menu prices according to restaurant budget.
• Monitor staff performance and balance cash and reports.
• Plan and organize daily operations and staff scheduling.

Skills

Attention to detail

Excellent oral communication

Team player

Flexibility

Education

Secondary school diploma

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Word

Spreadsheet

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Rural area

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people
• 16-20 people
• More than 20 people

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Spreadsheet

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Night
• Day
• Weekend

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth