Restaurant manager

Tim Hortons Québec; Shelburne; On-site; CAD 23,000 - 29,000; Full time

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to oversee daily operations in a rural Ontario location. The role requires English proficiency, permanent term, and 2–3 years of experience.

Primary duties include staff recruitment, scheduling, training, budget-aligned menu pricing, and ensuring health and safety standards while delivering excellent customer service. You will manage cash, balance sheets, and participate in marketing initiatives, coordinating with a team of 11–20 staff in a

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: 2 years to less than 3 years.
• Work Term: Permanent.
• Work Language: English.

Responsibilities

• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Team leadership

Customer service

Organization

Multitasking

Communication

Education

Secondary school diploma

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Word

Spreadsheet

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Rural area

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people
• 16-20 people
• More than 20 people

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Spreadsheet

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Night
• Day
• Weekend

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth