Rental Coordinator

Cooper Equipment Rentals Limited; Gormley; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a leading equipment rental company that values customer service and teamwork. This role offers a stable, year-round employment opportunity in a safety-minded organization. You will be responsible for managing customer inquiries, processing rental contracts, and ensuring timely delivery of equipment. With a strong focus on training and development, you can grow your career while enjoying an inclusive and fun-loving work environment. If you are a motivated individual with a passion for customer service and problem-solving, this is the perfect opportunity for you.

Benefits

Excellent benefit package

Uniform and safety gear provided

RRSP Match

Continuous training and development

Stable, year-round employment

Fun-loving work environment

Qualifications

• 2+ years in customer service or construction industry.
• Experience in equipment rental is a plus.

Responsibilities

• Respond to customer inquiries and manage rental contracts.
• Coordinate delivery of construction equipment to job sites.

Skills

Customer Service

Problem Solving

Communication

Interpersonal Skills

Education

High School Diploma

Experience in Construction Industry

Tools

Computer Software

Job description

Job Description

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented, motivated individuals to join our professional team.

Please note, to be considered for this position, applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

• Excellent benefit package with premiums paid by the company
• Uniform, safety boots/shoes, safety gear provided
• RRSP Match
• Safety-minded organization
• Stable, year-round employment
• Continuous training, learning and development opportunities
• Fun-loving work environment with strong social responsibility

What You’ll Be Doing

Duties and Responsibilities:

• Respond to phone inquiries from customers and outside sales representatives.
• Establish and maintain strong customer relationships.
• Process new rental contracts daily.
• Manage and update on-site equipment inventory, sharing information with the team.
• Oversee cycle billing, contract filing, equipment exchanges, and weekly open contract reports.
• Collaborate with the service department to address service and repair issues with rental equipment.
• Coordinate with drivers for the timely delivery of construction equipment to job sites.

What You’ll Bring to the Team

Qualifications and Requirements:

• At least two years of experience in customer service or the construction industry.
• Experience in construction equipment rental is an asset.
• A self-motivated team player who is customer-focused.
• Ability to work efficiently in a fast-paced environment with tight deadlines.
• Comfortable using computers and relevant software.
• Willingness to work overtime and participate in an on-call rotation.
• Strong problem-solving, communication, and interpersonal skills.
• A professional, courteous approach in interactions with customers and colleagues.
• A commitment to excellence and pride in your work.

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos at coopequipment.ca/careers.

We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion are celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at [e-mail].