Renewals & Upsell Inside Sales Specialist

Rochester Midland Corporation; Saskatoon; On-site; CAD 60,000 - 75,000; Full time

Job summary

Rochester Midland Corporation in Saskatoon, SK is seeking an Inside Sales Representative focused on renewing service contracts and maintaining strong customer relationships. You will drive renewal rates, identify upsell opportunities, and reduce churn to support recurring revenue and customer satisfaction.

Ideal candidates have 2+ years in inside sales or account management, strong communication and negotiation skills, and proficiency with CRM systems like Salesforce.

Qualifications

• 2+ years of inside sales or account management experience with renewals.
• Experience in recurring revenue or subscription-based models.
• Proven track record of meeting sales targets.

Responsibilities

• Manage end-to-end renewal of service contracts.
• Achieve renewal targets via multiple channels.
• Upsell additional products and services.
• Maintain accurate CRM records and renewal reports.
• Collaborate with sales operations and finance teams.

Skills

Renewal management

CRM (Salesforce)

Negotiation

Communication

Organizational skills

Independent work

Education

Bachelor’s degree in Business, Sales, or related field

Tools

Microsoft Office

Google Workspace

Job description

Rochester Midland Corporation in Saskatoon, SK is seeking an Inside Sales Representative focused on renewing service contracts and maintaining strong customer relationships. You will drive renewal rates, identify upsell opportunities, and reduce churn to support recurring revenue and customer satisfaction.

Ideal candidates have 2+ years in inside sales or account management, strong communication and negotiation skills, and proficiency with CRM systems like Salesforce.