Remote Project & Customer Success Manager

Experis Canada; Toronto; Híbrido; CAD 80 000 - 110 000; Tempo integral

Resumo da oferta

Experis Canada is seeking a Project Manager for Customer Success to work in a Remote/Work-From-Home setup for a 6+ month contract, based in Toronto. You will lead cross-team governance to ensure telecom solutions are planned and delivered with low risk and minimal business impact.

Responsibilities include leading solution meetings, coordinating internal/external stakeholders, managing risks, and ensuring timely delivery of multiple orders.

Qualificações

• Ability to work under pressure and meet deadlines.
• Proficient in risk management and problem-solving.
• Proficient in setting expectations and resolving conflict.
• Strong organizational and time management abilities.
• Client-facing coordination.
• Implementation coordination.
• Project coordination.
• Risk/escalation management.
• Experience with Google Suite.

Responsabilidades

• Attend and lead solution meetings to resolve issues and communicate delivery status.
• Collaborate with project teams, internal and external stakeholders to ensure milestone delivery.
• Coordinate external and internal suppliers and contributors.
• Define and monitor deployment risks and elevate issues as needed.
• Communicate effectively with team members, stakeholders, and clients.
• Involve solution stakeholders to ensure timely delivery.
• Respond to client issues during or after Enablement.
• Assume end-to-end responsibility for multiple orders and solutions delivery.

Conhecimentos

Risk management

Client-facing

Project coordination

Time management

Pressure handling

Telecom domain knowledge

Bilingual proficiency

Ferramentas

Google Suite

Descrição da oferta de emprego

Experis Canada is seeking a Project Manager for Customer Success to work in a Remote/Work-From-Home setup for a 6+ month contract, based in Toronto. You will lead cross-team governance to ensure telecom solutions are planned and delivered with low risk and minimal business impact.

Responsibilities include leading solution meetings, coordinating internal/external stakeholders, managing risks, and ensuring timely delivery of multiple orders.