Remote Service Coordinator - Client Success & Projects

Mashreq Bank; Canada; Remote; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work environment

Opportunities for professional growth

Access to training programs

Supportive team culture

Job summary

A consulting firm in Canada is seeking a highly motivated Remote Service Coordinator to manage service requests and enhance customer satisfaction. The ideal candidate will ensure effective communication between clients and teams while maintaining records and timelines. This full-time remote position seeks an individual with 2–4 years of experience in service coordination, excellent communication skills, and a strong organizational ability. Join this dynamic team for a rewarding career with flexible work-life balance.

Qualifications

• Minimum 2–4 years of experience in service coordination or client support.
• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize effectively.

Responsibilities

• Coordinate and manage service requests from clients.
• Serve as the primary contact for internal teams and external clients.
• Monitor project timelines and escalate issues to management.

Skills

Service coordination

Customer support

Communication skills

Organizational skills

Microsoft Office Suite

Project management tools

Tools

CRM systems

Job description

A consulting firm in Canada is seeking a highly motivated Remote Service Coordinator to manage service requests and enhance customer satisfaction. The ideal candidate will ensure effective communication between clients and teams while maintaining records and timelines. This full-time remote position seeks an individual with 2–4 years of experience in service coordination, excellent communication skills, and a strong organizational ability. Join this dynamic team for a rewarding career with flexible work-life balance.