Remote Patient Support & Reimbursement Caseworker

Innomar Strategies Inc.; British Columbia; Remote; CAD 46.000 - 72.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

Parental leave

Training programs

Zusammenfassung

Cencora is seeking a Caseworker in Canada to support reimbursement processes for patient services. This role is remote across AB/Canada, focusing on timely documentation, coordination, and issue resolution within patient support workflows.

Ideal candidates will have 2+ years in reimbursement or related fields and may hold certifications in reimbursement support or CRM systems. We offer comprehensive benefits and professional development opportunities.

Qualifikationen

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or a related field required.
• Certification in reimbursement support, patient access, customer support, service management, customer relationship management systems, or process improvement preferred.

Aufgaben

• Assists reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows.
• Coordinates benefits-related documentation, case updates, follow-up activities, and reimbursement support communications to advance case progression.
• Maintains accurate case records, reimbursement documentation, and system updates to support operational visibility and workflow control.

Kenntnisse

Reimbursement support

Patient services

Customer operations

Ausbildung

High School Diploma/GED

Tools

CRM systems

Jobbeschreibung

Cencora is seeking a Caseworker in Canada to support reimbursement processes for patient services. This role is remote across AB/Canada, focusing on timely documentation, coordination, and issue resolution within patient support workflows.

Ideal candidates will have 2+ years in reimbursement or related fields and may hold certifications in reimbursement support or CRM systems. We offer comprehensive benefits and professional development opportunities.