Remote Lodge Guest Services Specialist

Dexterra Group; Moosonee; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Excellent work-life balance

Fully covered health and dental benefits

Job summary

A leading service provider in Canada is looking for a Guest Services Agent to provide exceptional customer service at a Horizon North camp facility. The role involves welcoming clients, managing check-in processes, and handling administrative duties. Required qualifications include post-secondary education in Hospitality or Business Administration and experience in hotel guest services or administration. The position offers a 2-week on/2-week off rotation, competitive health benefits, and a supportive work environment.

Qualifications

• Minimum of 1 year hotel guest service agent and/or administrative experience is required.
• Minimum of 6 months experience in a remote lodge setting.
• Intermediate proficiency with MS Office suite and any Property Management software.

Responsibilities

• Welcome clients and provide introductory information.
• Manage check‑in and check‑out processes.
• Ensure accurate database entry for room bookings.

Skills

Customer service excellence

Administrative duties

MS Office proficiency

Property Management software knowledge

Education

Post-secondary education in Hospitality or Business Administration

Tools

MS Office suite

Logistiks software

Job description

A leading service provider in Canada is looking for a Guest Services Agent to provide exceptional customer service at a Horizon North camp facility. The role involves welcoming clients, managing check-in processes, and handling administrative duties. Required qualifications include post-secondary education in Hospitality or Business Administration and experience in hotel guest services or administration. The position offers a 2-week on/2-week off rotation, competitive health benefits, and a supportive work environment.