Lodge Sales & Guest Experience Specialist

Rodd & Gunn; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A premium retail brand in Toronto is seeking a team member to assist in maximizing sales and ensuring exceptional customer service. The role requires close cooperation with the Lodge Manager and Assistant Manager, focusing on meeting customer needs while maintaining lodge operations. Ideal candidates will possess strong customer service skills, a positive attitude, and the ability to work effectively in a busy environment. The job also involves inventory management and compliance with company standards.

Qualifications

• Customer service experience is essential.
• Exceptional skills in customer service and sales are required.
• Professional written and oral communication skills necessary.

Responsibilities

• Support Lodge Manager in maximising sales.
• Ensure customer needs are met and complaints resolved.
• Maintain visual standards in the Lodge.

Skills

Customer service experience

Exceptional Customer Service and Selling Skills

Professional written and oral communication skills

Basic computer usage skills

Job description

A premium retail brand in Toronto is seeking a team member to assist in maximizing sales and ensuring exceptional customer service. The role requires close cooperation with the Lodge Manager and Assistant Manager, focusing on meeting customer needs while maintaining lodge operations. Ideal candidates will possess strong customer service skills, a positive attitude, and the ability to work effectively in a busy environment. The job also involves inventory management and compliance with company standards.