Remote Corporate Travel Account Manager

Direct Travel; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Total Rewards Package including 401k/p

Job summary

Direct Travel is seeking an Account Manager in Canada to sustain day-to-day relationships with key corporate clients, ensuring commitments are met and value is delivered.

You will collaborate with the Canada West/Ontario team, engaging with senior executives and finance teams to develop travel policies, implement technologies, and troubleshoot issues. This is a fully remote role with monthly in-person meetings in Toronto.

Qualifications

• Demonstrated ability to think and act strategically.
• Strong influencing skills to motivate direct and indirect teams.
• Excellent analytical, project management and presentation abilities.
• Proficiency with CRM, Word, Excel and PowerPoint.
• Thorough knowledge of the business travel industry and related automation.
• Team player capable of thriving in a fast-paced environment.

Responsibilities

• Provides strategic and tactical input to support account development and growth.
• Develops objectives and measurable goals with clients and a mutual business plan.
• Builds relationships with stakeholders beyond travel and procurement.
• Identifies opportunities within existing accounts and sells DT products/services.
• Collaborates with support teams to ensure quality, timelines and issue resolution.
• Coordinates with Corporate Operations, Accounting, MIS and Technology to align client needs.
• Produces analysis and recommendations on client travel expenditure.
• Monitors client SLA/KPI adherence and reports on benchmarks.
• Keeps abreast of industry trends and DT offerings to meet client needs.

Skills

Strategic thinking

Influencing others

Analytical skills

Project management

Presentation skills

Excellent written and verbal skills

CRM proficiency

Microsoft Word

Microsoft Excel

PowerPoint

Problem solving

Tools

CRM system

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Direct Travel is seeking an Account Manager in Canada to sustain day-to-day relationships with key corporate clients, ensuring commitments are met and value is delivered.

You will collaborate with the Canada West/Ontario team, engaging with senior executives and finance teams to develop travel policies, implement technologies, and troubleshoot issues. This is a fully remote role with monthly in-person meetings in Toronto.