Remote Clinical Product Educator for Insulin Pump Therapy

Insulet; British Columbia; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A healthcare innovation company in Canada is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This role involves supporting customer care, managing escalated cases, and conducting training for clients remotely. Ideal candidates will possess a bachelor's degree, relevant certifications, and experience in managing pump patients. The position offers flexible home-based work with a full-time, one-year fixed term contract.

Qualifications

• 2-5 years of experience in a similar role.
• Professional credentials are mandatory.
• Highly competent in virtual communication systems.

Responsibilities

• Conduct customer training virtually for the Omnipod system.
• Assist with escalated customer care contacts.
• Support territories with high clinical demand.

Skills

Training and managing pump patients

Virtual communication skills

Interpersonal communication

Strong computer proficiency

Education

Bachelor's degree or equivalent

Certified Diabetes Educator (CDE)

Registered Dietitian (RD)

Registered Nurse (RN)

Tools

Zoom

Microsoft Teams

WebEx

Job description

A healthcare innovation company in Canada is seeking a Clinical Product Educator to provide virtual training on the Omnipod insulin management system. This role involves supporting customer care, managing escalated cases, and conducting training for clients remotely. Ideal candidates will possess a bachelor's degree, relevant certifications, and experience in managing pump patients. The position offers flexible home-based work with a full-time, one-year fixed term contract.