Remote Camp Front Desk Lead & Relief Manager

Royal Camp Services; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Advancement opportunities

Job summary

Royal Camp Services seeks a Front Desk Clerk to support camp operations and guest services in a remote site environment. You will manage front desk tasks, assist with housekeeping coordination, and help ensure a safe, clean, and welcoming camp for workers.

The role requires hospitality experience, English fluency, and flexibility to work rotating shifts. Benefits follow probation and opportunities for advancement in a safety-focused team.

Qualifications

• Hospitality degree or diploma required or preferred.
• 3-5 years hospitality experience in housekeeping and front desk roles.
• Proficient with MS Office and able to learn our PMS.
• Able to work a standard rotation of 21-7, 28-14 or other rotations as site needs.
• English proficiency in reading, writing, and speaking.

Responsibilities

• Provide relief coverage for the Camp Manager.
• Handle check-ins/outs, supervise housekeeping staff, respond to client concerns.
• Maintain customer engagement and high service standards.
• Complete daily dorm evaluations and address deficiencies.
• Assist with staff scheduling, paperwork, and document processing.

Skills

Customer service

Communication

Hospitality mindset

Shift flexibility

Education

Hospitality management degree or diploma

First Aid Certificate

Food Safety Certificate (Alberta Health Services)

Tools

MS Office

Property Management System (PMS)

Job description

Royal Camp Services seeks a Front Desk Clerk to support camp operations and guest services in a remote site environment. You will manage front desk tasks, assist with housekeeping coordination, and help ensure a safe, clean, and welcoming camp for workers.

The role requires hospitality experience, English fluency, and flexibility to work rotating shifts. Benefits follow probation and opportunities for advancement in a safety-focused team.