Placement Coordinator

Royal Camp Services Ltd.; Edmonton; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

On-call compensation

Benefits after probationary period

One hour lunch break

Strong safety culture

Job summary

Royal Camp Services Ltd. is seeking a Placement Coordinator to work from our South Edmonton office.

The role involves coordinating field staff for remote site assignments, managing communications via phone, email, and text, and overseeing daily operational tasks with a focus on safety and accuracy. The ideal candidate will handle high call volumes, maintain staff databases, and support logistics like travel arrangements while on-call evenings and weekends.

Qualifications

• Available for full-time work Mon-Fri.
• Start times 6:30AM or 8:00AM.
• On-call evenings and weekends on rotation.
• Experience coordinating staff in high-volume environment a plus.
• Post-secondary education an asset.

Responsibilities

• Coordinate field staff with assignments based on skills and site requirements.
• Maintain active available employee list and communicate staffing needs to Operations.
• Liaise between drivers, field staff, partner companies and office staff.
• Verify safety certifications and fit-for-duty status of field staff.
• Provide break and sick day coverage for front reception and greet visitors.
• Assist with warehouse order picking and cleaning duties.
• Manage daily operational documentation and update records.
• Record and maintain employee database records.
• Book hotels, taxis and buses for staff.
• Issue minor disciplinary infractions as needed.
• Perform other duties as required.

Skills

Time management

Multi-tasking

Communication

Independent worker

Education

Post-secondary education

Tools

MS Word

Outlook

Excel

Job description

Royal Camp Services provides industry leading remote location accommodations for workforce housing. We offer long-term and seasonal employment in the culinary, hospitality, remote site services, and remote site operations industries.

We have a full-time opening for a Placement Coordinator to work out of our South Edmonton office. The ideal candidate will be comfortable working independently in an environment which requires many quick decisions throughout the day. Daily goals can only be met by responding to sudden last minute challenges with an organized and positive approach.

A typical shift for a Placement Coordinator includes contacting staff via phone, email, and text to arrange future assignments at various remote sites, database data entry, and supervising field staff during the morning transportation process.

Placement Coordinator duties include but are not limited to

• Coordinate field staff with work assignments based upon their skill level and remote site requirements
• Maintain an active available employee list and communicate to Operations about staffing needs
• Act as the liaison between drivers, field staff, partner companies, and office staff
• Verify field staff safety certifications and fit-for-duty status
• Provide break and sick day coverage of front reception by directing all incoming calls to the appropriate office staff while greeting customers and clients to the office
• Assist with warehouse order picking and cleaning duties
• Complete, manage, and distribute daily operational documentation
• Record and maintain accurate employee database records
• Book hotels, taxis, and buses
• Issue minor disciplinary infractions to staff
• Other miscellaneous duties as required

Position Requirements

• Available for full-time work Monday through Friday
• Available to start at either 6:30AM or 8:00AM
• This position requires on-call availability for evenings and weekends on a rotational basis
• Experience coordinating employee work assignments in a high call volume environment an asset
• Post-secondary education an asset
• Limited travel to remote sites across Western Canada
• Strong Microsoft Word, Outlook, and Excel skills required
• Ability to multi-task and handle constant interruptions
• Fluent spoken and written English
• Proven time management abilities

What Royal Camp Services offers

• Competitive industry wages
• Compensation for on-call duties
• Benefits package available following probationary period
• One hour lunch break
• A strong safety culture emphasizing training and awareness
• High performing coworkers who will help you excel and adapt

Due to the volume of applications received phone calls, walk‑ins and / or faxed resumes will not be accepted.