Recovery Support Front Desk Specialist

RI International; Red Deer; On-site; CAD 60,000 - 80,000; Full time

Job summary

A behavioral health organization is seeking a Customer Service Specialist in Red Deer, Alberta. Responsibilities include acting as a receptionist, managing data entry, and supporting various clerical tasks. Candidates should possess strong computer skills, communication abilities, and a minimum of one year of relevant experience. The position offers a full-time schedule from Monday to Friday and a salary range of $14.00 - $17.00 per hour. Benefits include health insurance and professional development opportunities.

Benefits

Health, dental, and vision insurance

Strong retirement plan with company matching

Generous paid time off

Professional development opportunities

Qualifications

• Minimum of one (1) year of clerical or office experience required.
• Ability to maintain a high level of confidentiality (HIPAA guidelines).

Responsibilities

• Acts as a receptionist for the program and triages phone calls.
• Assists in the billing and audit functions as requested.
• Maintains petty cash and oversees office equipment.

Skills

Excellent computer skills, including Microsoft Office Suite

Effective communication both verbally and in writing

Excellent interpersonal skills

Excellent customer service skills

Organizational skills and a high degree of accuracy

Works cooperatively in a team environment

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office Suite

Job description

A behavioral health organization is seeking a Customer Service Specialist in Red Deer, Alberta. Responsibilities include acting as a receptionist, managing data entry, and supporting various clerical tasks. Candidates should possess strong computer skills, communication abilities, and a minimum of one year of relevant experience. The position offers a full-time schedule from Monday to Friday and a salary range of $14.00 - $17.00 per hour. Benefits include health insurance and professional development opportunities.