Receptionist - Customer Support Center

Brandt Group of Companies; Regina; On-site; CAD 32,000 - 42,000; Full time

Job summary

Brandt Group of Companies in Regina invites you to join our Customer Support Center as a Receptionist. You will be the first point of contact for customers, suppliers, and visitors, ensuring a professional and welcoming environment while handling basic communications and administrative tasks.

Key duties include greeting visitors, answering phones and emails, routing inquiries, typing correspondence, data entry, mail handling, ordering supplies, coordinating meeting spaces, and keeping the

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication.
• Proficient with Microsoft Office Suite.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and assist visitors professionally.
• Respond to inquiries by phone, email, and in-person.
• Refer inquiries to the appropriate department.
• Maintain a tidy reception area and manage mail/deliveries.

Skills

Communication

Multitasking

Organizational skills

Tools

Microsoft Office Suite

Job description

Join our team at our Customer Support Center and take on the exciting opportunity to become a valued member of our customer service team! The Receptionist is the first point of contact for customers, suppliers, and all other visitors. This role is responsible for creating a professional and welcoming environment while handling incoming communications and providing base administrative support.

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Greet and assist all visitors in a professional and courteous manner.
• Respond to incoming telephone, email, and in-person inquiries.
• Refer inquiries to the appropriate department or individual.
• Present a positive and professional image of the organization in all interactions.
• Type basic correspondence including forms, letters, reports, and memos.
• Assist with basic data entry and compilation for reports.
• Perform general office duties as required.
• Receive and distribute incoming mail, packages, and courier deliveries.
• Administer and manage outbound mail, including priority post and courier services.
• Order and maintain inventory of office supplies at cost-effective pricing.
• Coordinate bookings for boardrooms and meeting spaces.
• Ensure necessary presentation equipment is available and set up.
• Assist in organizing logistics for meetings, workshops, and special events.
• Always maintaining a tidy and presentable reception area.
• Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

• High school diploma or equivalent.
• Strong communication skills, both written and oral.
• Proficient with Microsoft Office Suite.
• Ability to multitask and stay organized in a fast-paced environment.