Receptionist / Administrative Assistant

HGA Services Inc.; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

HGA Services Inc. is seeking a Receptionist to be the first point of contact for clients. You will greet visitors, answer phones, and provide basic information to callers while coordinating meetings and handling routine administrative tasks.

The role requires strong communication, organization, and a service mindset. A high school diploma with about 1 year of receptionist experience is preferred; post-secondary training in Office Administration is a plus.

Qualifications

• High school diploma with 1+ year receptionist/administrative office experience.
• Post-secondary training in Business or Office Administration would be an asset.

Responsibilities

• Greet visitors and callers in person and by phone and direct them to the right person.
• Maintain a tidy reception area with necessary supplies.
• Provide general information to callers and visitors (address, directions, contact details, website).
• Prepare, update, and distribute phone lists.
• Coordinate meetings, room bookings, and hospitality arrangements.
• Perform data entry and basic clerical tasks.

Skills

Customer service orientation

Verbal & written communication

Time management

Problem solving

Teamwork

Microsoft Office

Education

High school diploma

Post-secondary training in Office Administration/Accounting

Tools

Multi-line telephone system

Job description

Job Purpose

Reporting to the Manager of Administration, theReceptionist is the first point of contact for clients and has a key role inensuring clients are welcomed positively. Representing HGA with their friendlydemeanor, exceptional communication skills, and problem-solving mindset will becrucial in succeeding in the Receptionist role. This position coordinates allreception activities, including answering the telephone, redirecting calls, anddistributing correspondence. As required, the Receptionist will provide wordprocessing and other administrative support services, includingcopying/scanning, filing, and courier/mail duties. If you are an eager to growwithin a strong team of dynamic business professionals, this is the positionfor you!

Key Duties & Responsibilities

• Greeting visitors andcallers, in person and by telephone, and assisting them to reach the correct individual
• Maintaining a tidy andpresentable reception area, with all necessary stationery and office supplies
• Providing accurate generalinformation to callers and walk-in visitors, such as office address, directionsto office, fax number, website and other related information
• Preparing, updating, anddistributing phone lists
• Maintaining inventory ofoffice supplies
• Receiving courierdeliveries and preparing outgoing mail and courier packages
• Redirecting all office mailin a timely manner daily
• Coordinating meetings,including room bookings and hospitality arrangements
• Preparing documents, suchas meeting minutes, reports, and correspondence
• Performing data entry
• Assisting with otherrelated clerical duties such as photocopying, faxing, and filing

Qualifications

Education and Experience:

• High school diploma with a minimum of1 year receptionist/administrative office experience
• Post-secondary training or courses ina related field (i.e. Business or Office Administration, Accounting, or HumanResources) would be considered an asset

Skills and Knowledge:

• Knowledge of general office processesand procedures
• Knowledge of multi-line telephonesystems
• Strong computer skills, includingMicrosoft Office

Competencies

• Focused on client service orientation
• Excellent communication skills, both verbal andwritten
• High degree of organization and time management
• Ability to problem solve using criticalthinking, previous experience, and resources available