Senior Receptionist & Switchboard

Ricoh Company, Ltd.; Toronto; On-site; CAD 36,000 - 48,000; Full time

Job summary

Ricoh Company, Ltd. in Toronto is seeking a friendly Receptionist & Switchboard to greet visitors and manage the front desk.

You will answer and direct calls, issue visitor badges, and support daily administrative tasks to keep the office running smoothly. The role requires a high school diploma and 1-2 years in a receptionist or switchboard position, strong interpersonal and communication skills, proficiency with Microsoft Office, and the ability to lift up to 30 lbs as needed.

Qualifications

• High School Diploma or equivalent experience.
• 1-2 years receptionist/switchboard experience.
• Strong interpersonal and communication skills.

Responsibilities

• Greet customers and visitors courteously.
• Answer, screen, and direct incoming calls.
• Issue visitor badges for entrants.
• Manage meeting room schedules and resources.
• Update the internal telephone directory.
• Keep reception area tidy and professional.
• Provide general administrative support.

Skills

Interpersonal skills

Self-motivated

Verbal and written communication

Microsoft Office

Lift up to 30 lbs

Education

High School Diploma or equivalent

1-2 years receptionist/switchboard experience

Job description

Receptionist & Switchboard, Managed Services

Responsibilities

• Courteously meet and welcome customers and members of the public
• Answer, screen, and direct all incoming calls
• Assist visitors with visitor badge issuance
• Manage and maintain meeting room schedules
• Review and update the internal telephone directory
• Monitor and ensure the reception area is kept tidy and presents a professional, business-like image
• Perform general administrative support tasks

Education & Experience

• High School Diploma or equivalent experience
• Minimum of 1-2 years of experience in a receptionist or switchboard role

Skills

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self-motivation and results-driven mindset
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Ability to regularly lift and push objects up to 30 lbs