Receptionist

CBRE Group, Inc.; Vancouver; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

CBRE Group, Inc. is seeking a welcoming Receptionist to be the face of the Vancouver office. You will manage front desk operations, greet visitors, coordinate meeting spaces, and provide essential administrative support to the team.

The role emphasizes professional customer service, adherence to security protocols, and seamless office hospitality under close supervision, with opportunities to contribute to daily workplace operations and project coordination.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to greet visitors and manage front-desk activities.
• Strong communication and professional demeanor required.

Responsibilities

• Receive and direct incoming calls and route to appropriate staff.
• Greet clients and visitors, issue visitor passes and manage security protocols.
• Schedule and prepare meeting rooms, arrange catering and AV equipment.
• Handle clerical duties like mail, packages, and office supplies.
• Coordinate with facilities for housekeeping and service requests.
• Ensure procedures are followed and work under supervision.

Skills

Customer service

Front desk

Communication

Hospitality

Team coordination

Education

High school diploma

Tools

Telephone system

Microsoft Office

Job description

About the Role:

As a Receptionist with CBRE, you will be the face of the office, delivering exceptional customer service and creating a welcoming experience for clients, visitors, and employees. This role supports daily workplace operations through front desk management, visitor services, meeting room coordination, administrative support, and office hospitality, ensuring a professional and seamless workplace experience.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

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