Workplace Experience Receptionist

CBRE; Calgary; On-site; CAD 36,000 - 48,000; Full time

Job summary

CBRE in Calgary is seeking a friendly Receptionist to be the welcoming face of our dynamic workplace. You will greet visitors, route calls, manage mail and faxes, and support the office with essential administrative tasks to ensure smooth day-to-day operations.

You’ll coordinate meeting room setups, arrange catering and AV equipment, and uphold security protocols while delivering excellent customer service to clients and colleagues alike.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue passes and parking validations; follow security protocols.
• Schedule and prepare meeting and conference rooms, arrange catering, and secure equipment.
• Perform general clerical duties including distributing faxes and packages and ordering supplies.
• Track packages, mail, and freight; arrange messenger services and hospitality for guests.
• Follow defined procedures and complete tasks under supervision.
• Deliver output by complying with defined procedures and processes.

Skills

Communication skills

Organizational skills

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Receptionist, you'll be the welcoming face and vital first impression for our dynamic environment, providing essential administrative support that keeps our department or office running smoothly. Beyond greeting visitors and managing calls, you'll orchestrate seamless meeting room setups and contribute to a vibrant atmosphere, acting as a crucial touchpoint for everyone who walks through our doors. This role is integral to our Workplace Experience function, where your dedication to world-class customer service directly shapes the exceptional and inviting atmosphere we provide for clients and visitors alike.

What You’ll Do

• Receive and direct incoming calls to appropriate personnel and voicemail.


• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.


• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.


• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.


• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.


• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.


• Impact through clearly defined duties, methods, and tasks are described in detail.


• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.


• Ability to follow basic work routines and standards in the application of work.


• Communication skills to exchange straightforward information.


• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Strong organizational skills with an inquisitive mindset.


• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

The posting is for an existing vacancy with the organization.

Equal Employment Opportunity Statement

CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (Canada) and [phone] (U.S.).