Receptionist

UpAuto; Stratford; On-site; CAD 25,000 - 27,000; Full time

Benefits offered by this job

Competitive benefits

Career growth & mentoring

On-site work

Inclusive culture

Customer-centric service

Job summary

STRATFORD HONDA is expanding its front-line team and seeking a Receptionist to own the customer experience from the moment guests walk in. You will be the showroom’s heartbeat, guiding visitors and connecting them with the right departments in a high-energy retail setting.

The role requires 1+ year in front-facing customer service, a high school diploma, and comfort with MS Office and basic digital tools. Competitive benefits and an on-site work environment await.

Qualifications

• At least 1 year of front-facing customer service experience.
• High school diploma or equivalent education.
• Comfortable navigating digital tools (email, spreadsheets, MS Office).

Responsibilities

• Greet showroom guests and direct them to the right departments.
• Manage multi-line phone hub with a friendly, efficient approach.
• Maintain a welcoming client lounge, reception area, and refreshments.

Skills

Customer service

multitasking

Verbal communication

Office software

Education

High school diploma

Tools

MS Office

Email tools

Spreadsheets

Job description

Are you anaturally upbeat communicator who loves being the \"go-to\" person in aroom? STRATFORD HONDA is expanding our front-line team! We are lookingfor a RECEPTIONISTto own the customer experience from the momentsomeone walks through our doors.

In this role,you won't just sit behind a desk—you will be the heartbeat of our showroom,managing the flow of a bustling retail environment and ensuring every guestfeels valued. If you have a background in hospitality, retail, or traditionaladministration and want a high-energy environment, we want to meet you.

Job Duties:

• Act as the face of thedealership, welcoming showroom guests, tracking visitor traffic, andconnecting clients with the right departments
• Oversee our multi-line phone hub,managing incoming inquiries with speed, accuracy, and a genuinely helpfulattitude
• Maintain the presentation of ourclient lounge, reception area, and refreshment hubs so they remainimmaculate and inviting
• Assist management with dailyadministrative tasks, data entry, and special projects as the workflowdemands
• Additional duties as assigned bymanagement

Qualifications:

• At least 1 year of front-facing customer service experience (hospitality, retail customer service, or office administration is highly valued)
• High school diploma or equivalenteducation
• Comfortable navigating digitaltools, including standard email suites, spreadsheets, and basic MS Officeapplications
• Exceptional multitasking skills,a naturally positive demeanor under pressure, and clear, professionalverbal communication
• A competitive benefits andcompensation plan
• A leadership team that believesin personal growth, mentorship, ongoing training and support
• UpAuto is a purpose-builtbusiness that focuses on driving growth and performance improvement ateach dealership to benefit all stakeholders
• A culture of inclusivity whereevery individual's unique perspective is valued and respected
• We embrace a customer-centricculture, where every decision and action is guided by our commitment toproviding exceptional service

Why work for UpAuto:

• A competitive benefits and compensation plan
• A leadership team that believes personal growth, mentorship, ongoing training and support
• UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders
• A culture of inclusivity where every individual's unique perspective is valued and respected
• We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service

Position Status Disclosure:

• This posting is accommodate growth within theSALESDepartment
• This role is required on aFULL-TIME, PERMANENTbasis
• Comprehensive benefits package available
• Work Location: On-site atSTRATFORD HONDA
• The expected compensation range for this role is$17.95 - $19.50 /hour(The range may vary based on experience and qualifications)

This compensation encompasses base salary and vacation pay as required underOntario Regulation 476/24 made under the Employment Standards Act, 2000.

We are committed to providing accessible employment practices in accordancewith theAccessibility for Ontarians with Disabilities Act (AODA).Accommodationis available upon request for applicants with disabilities in the recruitmentand assessment process and when hired. If you requireaccommodation during any stage of the recruitment process,please letus know.

The UpAutoGroup is committed to providingequal employmentopportunitiesto all individuals, regardless of their race, colour,religion, sex, gender identity, sexual orientation, national origin,disability, age, or any other characteristic protected by applicable law. Wevaluediversityand believe that a diverse workforce enhancesour ability to innovate, serve our customers, and create a more inclusive anddynamic workplace. We strive to create a work environment that promotesfairness, equity, and respect for all employees and applicants. Our commitmenttoequal opportunity employmentis reflected in every aspectof our employment practices, including recruitment, hiring, training,promotion, compensation, benefits, and disciplinaryactions.

Artificial Intelligence (AI) Disclosure: No artificial intelligence(AI) tools are used in the assessment, screening, or selection of candidatesfor this role.

Employment may be conditional upon completion of standard background checks,where applicable.

We do thank all applicants in advance, but only those selected for an interviewwill be contacted.