Financial Services Manager

UpAuto; Hanover; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

UpAuto Group is seeking a Financial Services Manager to help customers secure financing options, such as auto loans or leases, and explain terms and conditions of financial agreements. You may offer extended warranty plans, insurance products, and other financial services to enhance the buying experience.

Hanover on-site role with a strong focus on regulatory compliance and customer satisfaction. The ideal candidate will have OMVIC certification, a valid driver’s license, professional demeanor,

Qualifications

• Valid OMVIC certification is required.
• Valid driver’s license with a clean driving record.
• Strong interpersonal skills and teamwork.
• Professional demeanor and appearance.
• Experience with dealership management systems is an asset.

Responsibilities

• Sell financing, service contracts, GAP insurance and other aftermarket products.
• Use dealership management systems to deliver customer service.
• Maintain knowledge of financing options, rebates, programs.
• Prepare documentation, contracts, registrations and funding.
• Maintain reports and records for manufacturers and suppliers.
• Build relationships with financial institutions and vendors.
• Ensure compliance with Ontario and Canada laws.

Skills

Interpersonal skills

Teamwork

Self-motivation

Attention to detail

Problem solving

Education

OMVIC certification

Tools

PBS Dealership Management Systems

Job description

Are you seeking opportunity? Hanover Honda is looking for a Financial Services Manager to join our expanding team!

The Financial Services Manager will be responsible for helping customers secure financing options, such as auto loans or leases, and explaining the terms and conditions of the financial agreements. Additionally, you may offer extended warranty plans, insurance products, and other financial services to enhance the overall buying experience. If you have strong interpersonal skills, in-depth knowledge of financing options, and the ability to ensure a seamless and satisfactory transaction for customers then this is the role for you!

Job Duties:

• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients
• Utilizationof dealership management systems and procedures to deliver exceptional customer service
• Maintain a current knowledge of manufacturer products, rebates, financing,leasingand incentive programs
• Read,understandand adhere to all rules, regulations and procedures as required by the employer
• Work in strict compliance with the laws of Ontario and Canada
• Ensure all work performed is thorough,accurateand completed on time
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles
• Maintain all reports and records as required by the manufacturer,dealershipand suppliers
• Attend sponsored training as scheduled
• Ensure quotes for products and services are competitive
• Establish andmaintainstrong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors
• Keep customers and staff updated on the progress of a vehicle delivery
• Consistently meet and exceed customer expectations
• Handle and resolve customer complaints in a courteous and professional manner, ensuringa positive outcome andmaintaininga high levelof customer satisfaction

Successful Candidates Possess:

• Valid OMVIC certification
• Valid driver’s license and a clean driving record
• Professionaldemeanourand appearance
• Ability to work in a team
• Strong interpersonal skills with an upbeat and engaging attitude
• Self-motiving with excellent work ethic
• Ability to problem solve and high attention to detail
• Loves afast-pacedenvironment
• Solid computer skills and understanding of technology
• Experience with Dealership Management Systems (PBS) is considered an asset

Why Work for UpAuto Group:

• A competitive benefits and compensation plan
• A leadership team that believes personal growth, mentorship, ongoingtrainingand support
• UpAutois a purpose-built business that focuses on driving growth and performance improvement at each dealership tobenefitall stakeholders
• A culture of inclusivity where every individual's unique perspective is valued and respected

We embrace a customer-centric culture, where every decision and actionisguided by our commitment toprovidingexceptional service

Position Status Disclosure:

• This posting is for an existing position vacancy within the SALES Department.
• This role is required on a FULL-TIME, PERMANENT basis
• Comprehensive benefits package available

Work Location: On-site in HANOVER

The expected compensation range for this role is $70,000 - $100,000 /year (The range may vary based on experience and qualifications)

This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.

We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. If you require accommodation during any stage of the recruitment process, please let us know.

The UpAutoGroup is committed to providingequal employment opportunitiesto all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We valuediversityand believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment toequal opportunity employmentis reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

Artificial Intelligence (AI) Disclosure

No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.

Employment may be conditional upon completion of standard background checks, where applicable.

We do thank all applicants in advance, but only those selected for an interview will be contacted.