Receptionist

P3 Veterinary Partners; Kelowna; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Wellness programs

Pet and veterinary discounts

Uniform allowance

Extended paid learning opportunities

Job summary

Pawsitive Veterinary Care in Kelowna, BC, is seeking a friendly receptionist to support our veterinary team. You will greet clients, schedule appointments, handle invoices, and maintain medical records with care and accuracy.

The role requires strong communication, organization, and a positive attitude toward pets and people. Training is provided, with compensation based on experience and a 3-month probation period. This is a full-time, on-site position with daytime hours.

Qualifications

• Strong hospitality and communication skills are essential in a front-desk role.
• Professional phone etiquette and the ability to manage multiple tasks.
• Ability to learn basic medical terminology and clinic protocols.

Responsibilities

• Greet clients and manage check-in/check-out.
• Schedule appointments using web-based software.
• Invoice clients and handle basic payment issues.
• Maintain accurate medical records and ensure a clean hospital environment.

Skills

Hospitality

Telephone Etiquette

Time Management

Proactive Problem Solving

Active Listening

Growth-Mindset

Tools

Web-based scheduling software

Job description

Have you been searching for the oppertunity to flex your clerical skills, and have a love for people and animals?

Have you ever considered working in a veterinary clinic?

Pawsitive Veterinary Care is looking for you!

Your Hours

5 days a week:

Tuesday: 9am - 5pm

Wednesday: 9am - 6:00pm

Thursday: 9am - 6:00pm

Friday: 9am - 5pm

Saturday: 9am - 4pm

Daily lunch breaks with flexibility, minimum 30 minutes up to 1 hour.

Your Benefits

Benefits are accessible after 3 month probationary period.

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Wellness programs
• Pet and veterinary discounts
• Uniform allowance
• Extended paid learning opportunities

Your Role

In your role, you will be expected to:

• Learn basic medical terminology
• Become knowledgable about our products, services, and protocols
• Assist veterinarians and veterinary support staffProperly maintain medical records
• Schedule appointments on a web based software
• Invoice clients, and handle basic payment issues
• Communicate through phones, email, and SMS with proper etiquette and grammar
• Maintain a clean hospital environment
• Interact and handle pets with consent, love and attention
• Assist with social media content

Your Qualities

As a receptionist in a veterinary clinic, you'll excell with the following strengths:

• Hospitality
• Telephone Etiquette
• Time Management
• Proactive Problem Solving
• Active listening
• Growth-Mindset

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Starting wage may vary based on experience.