Client Care Specialist - Centre Street Veterinary Clinic

VetCare Canada; Calgary; On-site; CAD 17,047 - 24,280; Part time

Benefits offered by this job

Medical & Dental Insurance

Flexible Schedule

Vacation & Paid Time Off

Job summary

VetCare Canada is seeking a Client Care/Receptionist for our Centre Street Veterinary Clinic in Calgary, AB. The role involves building positive client relationships and providing exceptional customer service while assisting with calls and appointments.

You'll be part of a supportive team valuing communication and clinical excellence. Benefits include medical and dental insurance, a flexible schedule, and opportunities for professional growth.

Qualifications

• Ability to greet and check-in clients warmly.
• Experience in handling calls and booking appointments.
• Administrative skills for office tasks.

Responsibilities

• Build positive client relationships with care and compassion.
• Screen calls and provide non-medical information.
• Perform various administrative office tasks.

Skills

Customer service

Communication

Compassionate care

Job description

Welcome, we're thrilled you are considering joining the highly skilled team at Centre Street Veterinary Clinic

Located in Calgary, AB, we are a Veterinary team who is committed to the highest standards of patient care. We do this daily by providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals.

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad‑hoc document requests. Please note we are looking for someone who can work part-time and students are welcome!

Why Join The Centre Street Team?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

• Medical & Dental Insurance
• Flexible Schedule
• Vacation & Paid Time Off

Pay Rate: $15.00

The VetCare Community Benefits

• A 24/ 7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
• A community wide social platform
• Recognition programs
• Access to our veterinary learning platform

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.