Receptionist

LASIK MD; Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

LASIK MD Edmonton South is seeking a receptionist to warmly welcome patients, direct them to the waiting area, and manage the front desk. You will handle phone lines, mail, and appointment confirmations, and update records in the EMR as needed.

You will also assist with inventory, maintain clinic cleanliness, and support risk management. Strong English communication, medical office experience, and comfort with Microsoft 365 are essential for success.

Qualifications

• Experience as receptionist, medical secretary, or administrative assistant in a doctor's office
• Strong customer service/patient care skills
• Comfortable with computers/technology and Microsoft 365; EMR systems knowledge is a plus
• Ability to work with minimal supervision
• Thrives in a fast-paced, collaborative team
• Interest in medical field and delivering excellent customer service

Responsibilities

• Welcom e patients warmly and direct them to the waiting room, ensuring new patients complete the questionnaire and are added to their files
• Handle mail, clinic phone lines, voicemails, and call patients to confirm appointments
• Update medical records and scheduling software after each patient’s arrival and departure
• Manage inventory and ensure clinic cleanliness and aesthetics when needed
• Support Risk Management by reporting patient safety concerns to clinic management

Skills

Excellent communication

Customer service

Organizational skills

Microsoft 365

EMR knowledge

Tools

Microsoft 365

EMR systems

Job description

RECEPTIONIST | Edmonton South

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Description

Poste chez LASIK MD

See If You Are Our Next

RECEPTIONIST | Edmonton South

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A Look At Your Benefits

• You receive a quarterly bonus.
• You have a permanent part-time position (20hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have excellent communication skills in English.
• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• Schedule: You have flexible, part-time work availability Monday through Friday between 8:00am - 4:30pm and you are also available on Saturdays on a rotating basis (8:00am - 4:30pm).

From our point of view

If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team,