Clinical Assistant

LASIK MD; Kitchener; On-site; CAD 23,000 - 29,000; Part time

Benefits offered by this job

Bonus

Free LASIK surgery

Vacation 3 weeks

Sick days 3

Floater

Wellness day

Group insurance

Telemedicine

RRSP match

Great Place to Work certification

Job summary

LASIK MD in Waterloo seeks a Clinical Assistant for a permanent part-time position (20hrs/week). You will assist during pre-op exams, manage patient charts, answer questions, and coordinate with Optometrists.

The role offers in-house training, group insurance, RRSP match, telemedicine, and opportunities to grow within a best-managed Canadian company. The schedule includes mornings and early afternoons with potential cross-training as a receptionist after training.

Qualifications

• Excellent communication skills required.
• English and French required (advanced intermediate French).
• Fast-paced, dynamic work environment; ability to multi-task.
• Strong customer service orientation and teamwork.
• Experience in health care is an asset.

Responsibilities

• Assist during pre-op exams and fill patient charts accurately.
• Answer patient questions and ensure excellent service.
• Work closely with Optometrists.
• Conduct pre- and post-operative tests for patients.
• Update the appointment system after each consultation.
• Confirm post-operative appointments by phone.
• Cross-train as Receptionist after initial training.

Skills

Bilingual English/French

Customer service

Teamwork

Communication

Multi-tasking

Computer skills

Tools

Microsoft 365

EMR systems

Job description

See if you are our next:

CLINICAL ASSISTANT | Waterloo

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent part-time position (20hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You assist during the pre-op exams and fill the patient’s charts accurately.
• You answer patients' questions and ensure the best service.
• You work closely with Optometrists.
• You conduct pre-operative and post-operative tests for patients.
• You updatethe appointment system after every patient's consultation.
• You confirm by phone post-operative appointments.
• You will be cross-trained as a Receptionist (once the initial training is completed).

A clear view of your assets

• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You find it easy to connect with others and quickly build trust.
• Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.).
• You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
• Important: You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).
• Schedule: You have flexible work availability Monday (8:15am-4:30pm), Tuesday (10:30am-6:30pm), third shift would be either Wed/Thurs/Fri (7:30am-3:30pm or when surgery is completed).

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.