Clinical Assistant

Vision Group; Dieppe; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus

Free LASIK surgery

3 weeks vacation

3 sick days

1 floater

1 wellness day

Group insurance

Telemedicine

RRSP match

Job summary

Vision Group-affiliated LASIK MD is seeking a patient‑focused team member to support pre‑op and post‑op ophthalmology workflows. You will assist during exams, manage patient charts, and collaborate with Optometrists and clinicians to deliver exceptional care.

The role requires excellent communication in English and French, comfort with MS 365, and the ability to multitask in a fast-paced medical environment. A training program is provided, with potential cross-training as Receptionist.

Qualifications

• Excellent communication skills with patients and colleagues.
• Fluent in English and French (advanced intermediate French required).
• Comfort with computers and Microsoft 365; familiarity with EMR systems is an asset.

Responsibilities

• Assist during pre-op exams and accurately fill patient charts.
• Answer patient questions and ensure highest service quality.
• Work closely with Optometrists and healthcare staff.
• Conduct pre- and post-operative tests for patients.
• Update the appointment system after each consultation.
• Confirm postoperative appointments by phone.
• Cross-train as Receptionist after initial training.

Skills

Communication skills

Bilingual English & French

MS 365 / Computers

Customer service

Teamwork

Tools

EMR systems

Job description

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive abonus.
• You have apermanent full-time position (37-40hrs/week).
• You benefit from afree LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
• You benefit fromgroup insurance,telemedicine&RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You assist during the pre-op exams and fill the patient’s charts accurately.
• You answer patients' questions and ensure the best service.
• You work closely with Optometrists.
• You conduct pre-operative and post-operative tests for patients.
• You updatethe appointment system after every patient's consultation.
• You confirm by phone post-operative appointments.
• You will be cross-trained as a Receptionist (once the initial training is completed).

A clear view of your assets

• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You find it easy to connect with others and quickly build trust.
• Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.).
• You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
• Important: You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).
• Schedule: You have flexible work availability Monday to Friday (start time between 7:00 am and 8:00 am, until 4:30 pm).

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.