Clinical Assistant

Vision Group; Southwestern Ontario; Hybrid; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Bonus

Permanent part-time 20h/week

Free LASIK surgery

3 weeks vacation

3 sick days

1 floater

1 wellness day

Group insurance

Telemedicine

RRSP match

Job summary

Vision Group is seeking a Clinical Assistant in Waterloo to support ophthalmology services and patient care. The role involves assisting with pre-op exams, updating charts, answering patient questions, and coordinating with Optometrists in a fast-paced clinic.

Eligible for bonus, with a permanent part-time schedule (20 hours/week). The team offers group insurance, RRSP match, telemedicine, and a supportive culture as part of a top Canadian practice.

Qualifications

• Excellent communication skills in English and French.
• Experience in health care is an asset.
• Comfortable with computers and Microsoft 365.

Responsibilities

• Assist during pre-op exams and fill patient charts accurately.
• Answer patients' questions and ensure the best service.
• Work closely with Optometrists.
• Conduct pre-operative and post-operative tests for patients.
• Update the appointment system after every consultation.
• Confirm post-operative appointments by phone.
• Cross-train as Receptionist after initial training.

Skills

Communication skills

Bilingual English & French

Computers & Microsoft 365

Tools

EMR systems

Job description

See if you are our next:

CLINICAL ASSISTANT | Waterloo

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent part-time position (20hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
• You benefit from group insurance, telemedicine & RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You assist during the pre-op exams and fill the patient’s charts accurately.
• You answer patients' questions and ensure the best service.
• You work closely with Optometrists.
• You conduct pre-operative and post-operative tests for patients.
• You updatethe appointment system after every patient's consultation.
• You confirm by phone post-operative appointments.
• You will be cross-trained as a Receptionist (once the initial training is completed).

A clear view of your assets

• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You find it easy to connect with others and quickly build trust.
• Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.).
• You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
• Important: You have excellent communication skills, you speak English et français également (advanced intermediate level of French required due to the nature of the tasks or interactions with our French-speaking patients).
• Schedule: You have flexible work availability Monday (8:15am-4:30pm), Tuesday (10:30am-6:30pm), third shift would be either Wed/Thurs/Fri (7:30am-3:30pm or when surgery is completed).

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.