Receptionist

David Aplin Recruiting; Calgary; On-site; CAD 25,000 - 30,000; Part time

Job summary

David Aplin Recruiting seeks an experienced Receptionist for a fast-paced medical office in NW Calgary. This temporary position starts ASAP and runs through November with potential for extension. You will manage high-volume calls, greet visitors, and handle sensitive case files with professionalism.

The ideal candidate is calm under pressure, highly organized, and comfortable working in a medical setting with ever-changing demands. Previous medical reception experience is preferred.

Qualifications

• Experience handling difficult or emotional calls in a professional manner.
• Strong organizational skills with keen attention to detail.
• Comfortable in environments that deal with medical cases and sensitive information.

Responsibilities

• Answer high-volume phone lines and handle sensitive calls with empathy and professionalism.
• Greet and direct walk-in visitors, including members of the public.
• Process, sort, and file documentation related to complex case files.
• Assist with form processing, records management, and internal correspondence.
• Adapt to established (and sometimes old-school) filing systems and internal procedures.
• Support the team with additional administrative duties as needed.

Skills

High-volume phone handling

Emotional call handling

Medical setting experience

Organized and detail-minded

Job description

We are seeking an experienced Receptionist to join a highly specialized, fast-paced medical related office in NW Calgary. This temporary role is ideal for someone who thrives under pressure, can navigate emotionally complex situations with professionalism, and can handle challenging conversations or intense subject matter.

This role is starting ASAP until the end of November with potential for extension.

Key Responsibilities

• Answer high-volume phone lines and handle sensitive calls with empathy and professionalism
• Greet and direct walk-in visitors, including members of the public
• Process, sort, and file documentation related to complex case files
• Assist with form processing, records management, and internal correspondence
• Adapt to established (and sometimes old-school) filing systems and internal procedures
• Support the team with additional administrative duties as needed

Who You Are

• A seasoned receptionist with experience handling difficult or emotional calls
• Calm, composed, and confident when interacting with all people
• Highly organized with excellent attention to detail
• Comfortable working in an environment that deals with medical cases, and occasionally difficult to read subject matter
• Quick to learn, proactive in seeking help, and respectful of leadership preferences
• Experience in a medical setting is preferred.

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.Accommodation is available upon request throughout all stages of the recruitment process.