Reception & Administrative Support Specialist

Sheguiandah First Nation; Sheguiandah; Presencial; CAD 45.000 - 55.000; Tempo integral

Resumo da vaga

Sheguiandah First Nation Administration Office in Ontario seeks a Receptionist to provide professional front-line service and administrative support. You are the first contact for community members, visitors, and service providers, creating a welcoming environment while ensuring smooth reception operations.

Under the Director of Operations, you will handle phone calls, emails, mail, filing, data entry, meeting room bookings, and routine clerical tasks.

Qualificações

• Diploma or Certificate in Office Administration, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum one (1) year of experience in a receptionist, customer service, or administrative support role.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask and manage competing priorities in a busy office environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to maintain strict confidentiality and exercise sound judgment.
• Ability to work independently and collaboratively as part of a team.
• Knowledge of Sheguiandah First Nation programs, services, and community resources is an asset.
• May require occasional flexibility in working hours to support community meetings, events, training sessions, or organizational activities.
• Must have a Class ‘G’ Ontario Driver’s License, access to a vehicle and the ability to travel
• Criminal Reference Check requirement (must be current 30 days and must be an original or certified copy).

Responsabilidades

• Greet and assist visitors, community members, service providers, and staff in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls, emails, and general inquiries.
• Provide accurate information regarding programs, services, staff contacts, office procedures, and community events.
• Receive, sort, distribute, and prepare incoming and outgoing mail, courier packages, deliveries, and community mail-outs.
• Maintain a professional, organized, and welcoming reception area.
• Perform general clerical duties including filing, photocopying, scanning, data entry, document preparation, and records maintenance.
• Maintain electronic and paper filing systems in accordance with organizational policies and records management procedures.
• Monitor and replenish office supplies, forms, publications, and informational materials.
• Coordinate meeting room bookings and prepare meeting spaces and equipment for scheduled meetings.
• Maintain visitor logs, contact databases, and reception records.
• Monitor office equipment such as copiers, printers, scanners, and fax machines and arrange maintenance or service as required.
• Assist with the distribution of community notices, newsletters, postings, and other informational materials.
• Report facility maintenance issues, safety concerns, and security matters to the appropriate personnel.
• Handle confidential information and records with discretion and professionalism.
• Provide routine clerical support to departments as required.
• Perform other related duties as assigned.

Conhecimentos

Customer service

Interpersonal skills

Communication

Organizational skills

Time management

Multitasking

Microsoft Office

Teamwork

Confidentiality

Formação

Office Administration Diploma

Ferramentas

Microsoft Office Suite

Descrição da vaga

Sheguiandah First Nation Administration Office in Ontario seeks a Receptionist to provide professional front-line service and administrative support. You are the first contact for community members, visitors, and service providers, creating a welcoming environment while ensuring smooth reception operations.

Under the Director of Operations, you will handle phone calls, emails, mail, filing, data entry, meeting room bookings, and routine clerical tasks.