Property Administrator - Tenant Success & Ops

Altis; Ottawa; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Employer-paid benefits (70% coverage)

Two weeks vacation + 3 paid sick days

Job summary

Altis in Ottawa, ON, is seeking a Property Administrator to join a growing residential portfolio. You will be the main contact for tenants, coordinate maintenance, and support move-ins/move-outs, ensuring smooth operations and accurate records.

The role emphasizes organization, professional English communication, and the ability to manage multiple tasks in a fast-paced environment. On-site work with a competitive CAD salary and strong benefits awaits.

Qualifications

• 1+ years of administrative experience, ideally within property management, real estate, or a related environment.
• Excellent written and verbal English communication skills with a professional and confident approach.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable taking direction, adapting to expectations, and following established processes.
• Proficiency with Microsoft Office and the ability to learn property management systems.
• A customer-focused mindset with strong problem-solving and interpersonal skills.

Responsibilities

• You’ll serve as the primary point of contact for tenant inquiries, service requests, and day-to-day communication.
• You’ll coordinate maintenance and repair requests, following up to ensure timely completion.
• You’ll support move-ins, move-outs, inspections, key management, and welcome packages.
• You’ll maintain accurate tenant records, lease documentation, correspondence, and service logs.
• You’ll prepare tenant notices, newsletters, and general communications while assisting with lease administration.
• You’ll monitor amenity bookings, manage tenant concerns, and elevate issues when appropriate.
• You’ll support reporting, filing, data entry, and ensure compliance with company policies and tenancy legislation.

Skills

Administrative experience

English communication

Organizational skills

Multitasking

Microsoft Office

Property management systems

Tools

Microsoft Office

Property management systems

Job description

Altis in Ottawa, ON, is seeking a Property Administrator to join a growing residential portfolio. You will be the main contact for tenants, coordinate maintenance, and support move-ins/move-outs, ensuring smooth operations and accurate records.

The role emphasizes organization, professional English communication, and the ability to manage multiple tasks in a fast-paced environment. On-site work with a competitive CAD salary and strong benefits awaits.