Property Administrator

Altis; Ottawa; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Employer-paid benefits (70% coverage)

Two weeks vacation + 3 paid sick days

Job summary

Altis in Ottawa, ON, is seeking a Property Administrator to join a growing residential portfolio. You will be the main contact for tenants, coordinate maintenance, and support move-ins/move-outs, ensuring smooth operations and accurate records.

The role emphasizes organization, professional English communication, and the ability to manage multiple tasks in a fast-paced environment. On-site work with a competitive CAD salary and strong benefits awaits.

Qualifications

• 1+ years of administrative experience, ideally within property management, real estate, or a related environment.
• Excellent written and verbal English communication skills with a professional and confident approach.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable taking direction, adapting to expectations, and following established processes.
• Proficiency with Microsoft Office and the ability to learn property management systems.
• A customer-focused mindset with strong problem-solving and interpersonal skills.

Responsibilities

• You’ll serve as the primary point of contact for tenant inquiries, service requests, and day-to-day communication.
• You’ll coordinate maintenance and repair requests, following up to ensure timely completion.
• You’ll support move-ins, move-outs, inspections, key management, and welcome packages.
• You’ll maintain accurate tenant records, lease documentation, correspondence, and service logs.
• You’ll prepare tenant notices, newsletters, and general communications while assisting with lease administration.
• You’ll monitor amenity bookings, manage tenant concerns, and elevate issues when appropriate.
• You’ll support reporting, filing, data entry, and ensure compliance with company policies and tenancy legislation.

Skills

Administrative experience

English communication

Organizational skills

Multitasking

Microsoft Office

Property management systems

Tools

Microsoft Office

Property management systems

Job description

Location: Ottawa, ON, On-site, Monday to Friday, 5 days per week

Language: Excellent written and spoken English communication skills are required

About the Opportunity

Are you someone who enjoys creating positive experiences, staying organized, and keeping operations running smoothly? We are partnering with a growing property management organization that is expanding its portfolio and looking to add a Property Administrator to its collaborative team. This is an excellent opportunity to build your career in property management while working in a supportive environment that values professionalism, accountability, and exceptional tenant service.

In this role, you will work closely with property managers, leasing professionals, contractors, and tenants to help deliver a seamless experience across a portfolio of residential properties. The organization is committed to developing talent and is open to training someone with strong foundational administrative skills and the right attitude.

What’s In It for You

• Join a growing organization with opportunities to develop your property management career
• Receive mentorship and training from an experienced team
• Work in a collaborative environment that values clear communication and teamwork
• Competitive salary of $50,000 to $60,000
• Employer-paid benefits with approximately 70% coverage and no employee premium
• Two weeks of vacation plus three paid sick days

Your Responsibilities

• You’ll serve as the primary point of contact for tenant inquiries, service requests, and day-to-day communication
• You’ll coordinate maintenance and repair requests, following up to ensure timely completion
• You’ll support move-ins, move-outs, inspections, key management, and welcome packages
• You’ll maintain accurate tenant records, lease documentation, correspondence, and service logs
• You’ll prepare tenant notices, newsletters, and general communications while assisting with lease administration
• You’ll monitor amenity bookings, manage tenant concerns, and elevate issues when appropriate
• You’ll support reporting, filing, data entry, and ensure compliance with company policies and tenancy legislation

Skills and Qualifications

• 1+ years of administrative experience, ideally within property management, real estate, or a related environment
• Excellent written and verbal English communication skills with a professional and confident approach
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable taking direction, adapting to expectations, and following established processes
• Proficiency with Microsoft Office and the ability to learn property management systems
• A customer-focused mindset with strong problem-solving and interpersonal skills

Note from the Hiring Manager

\"We're looking for someone who communicates with confidence, stays organized under pressure, and enjoys supporting both tenants and the team. If you're eager to learn, take initiative, and grow your career, we'd love to meet you.\"

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.