Prestige Beauty Retail Lead & Coach

The Estée Lauder Companies; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

Estée Lauder Companies in Toronto is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, authentic customer service to achieve sales and service targets.

You will apply your retail and cash handling experience to manage start/end of day procedures on a rota basis, lead by example, and coach the sales team to excel in a prestige beauty environment.

Qualifications

• Retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable experience with cash reconciliation and opening/closing the store.

Responsibilities

• Lead and mentor sales team to demonstrate high standards of customer service.
• Coaching/mentoring others to achieve sales and service targets.
• Carry out start/end of day cash reconciliation and rota-based opening and closing shifts.

Skills

Retail experience

Cash handling

Coaching

Customer service

Tools

POS software

Job description

Estée Lauder Companies in Toronto is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, authentic customer service to achieve sales and service targets.

You will apply your retail and cash handling experience to manage start/end of day procedures on a rota basis, lead by example, and coach the sales team to excel in a prestige beauty environment.