Cosmetics Retail Key Holder & Team Leader

Estée Lauder Companies; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Estée Lauder Companies in Toronto invites a dynamic Key Holder to support the Store Manager and Assistant Manager. You will lead by example, coaching the sales team to deliver inspirational, authentic and personalised customer service to hit sales and service targets.

You will also apply your retail and cash handling experience to perform start and end of day cash reconciliation and participate in opening and closing the store on a rota.

Qualifications

• Proven retail experience, preferably in cosmetics.
• Ability to provide inspirational, authentic, and personalised customer service.
• Desirable experience in cash reconciliation and opening/closing the store.
• Experience supervising others with coaching/mentoring.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.

Responsibilities

• Lead by example and coach the sales team to meet targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide exceptional customer service to drive sales and customer satisfaction.

Skills

Retail experience

Customer service

Leadership

Cash handling

Flexible hours

POS software

Job description

Estée Lauder Companies in Toronto invites a dynamic Key Holder to support the Store Manager and Assistant Manager. You will lead by example, coaching the sales team to deliver inspirational, authentic and personalised customer service to hit sales and service targets.

You will also apply your retail and cash handling experience to perform start and end of day cash reconciliation and participate in opening and closing the store on a rota.