Premium Auto Service Advisor — Customer Experience & Coordination

Mercedes-Benz Group; Winnipeg; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Wellness days

Career Growth Opportunities

Extended Health Care

Dental & Vision Care

RRSP Company Match Program

Employee Assistance Program (EAP)

Life & Disability Insurance

Company Events

Employee Discounts

Job summary

Mercedes-Benz Winnipeg in Winnipeg, MB is seeking a Service Advisor who values hospitality, clear communication, and coordinated service delivery. You will welcome guests, identify service needs, and provide transparent estimates.

You will ensure seamless communication between technicians and clients, deliver timely updates, and leave customers reassured and ready for the road. Previous service experience is a plus, but a strong work ethic and positive attitude matter most.

Qualifications

• Excellent communication and a problem-solving mindset.
• Ability to organize and manage priorities.
• Previous service experience is a plus, but a strong work ethic and positive attitude matter most.

Responsibilities

• Welcome guests with genuine hospitality and uncover their service needs.
• Provide transparent estimates and timely updates with care and clarity.
• Ensure seamless communication between our technicians and clients.
• Leave each customer feeling reassured, respected, and ready for the road.

Skills

Excellent communication

Problem-solving mindset

Organizational skills

Customer service experience

Job description

Mercedes-Benz Winnipeg in Winnipeg, MB is seeking a Service Advisor who values hospitality, clear communication, and coordinated service delivery. You will welcome guests, identify service needs, and provide transparent estimates.

You will ensure seamless communication between technicians and clients, deliver timely updates, and leave customers reassured and ready for the road. Previous service experience is a plus, but a strong work ethic and positive attitude matter most.