Service Advisor, Mercedes-Benz Winnipeg

Mercedes-Benz Group; Winnipeg; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Wellness days

Career Growth Opportunities

Extended Health Care

Dental & Vision Care

RRSP Company Match Program

Employee Assistance Program (EAP)

Life & Disability Insurance

Company Events

Employee Discounts

Job summary

Mercedes-Benz Winnipeg in Winnipeg, MB is seeking a Service Advisor who values hospitality, clear communication, and coordinated service delivery. You will welcome guests, identify service needs, and provide transparent estimates.

You will ensure seamless communication between technicians and clients, deliver timely updates, and leave customers reassured and ready for the road. Previous service experience is a plus, but a strong work ethic and positive attitude matter most.

Qualifications

• Excellent communication and a problem-solving mindset.
• Ability to organize and manage priorities.
• Previous service experience is a plus, but a strong work ethic and positive attitude matter most.

Responsibilities

• Welcome guests with genuine hospitality and uncover their service needs.
• Provide transparent estimates and timely updates with care and clarity.
• Ensure seamless communication between our technicians and clients.
• Leave each customer feeling reassured, respected, and ready for the road.

Skills

Excellent communication

Problem-solving mindset

Organizational skills

Customer service experience

Job description

Service Advisor

Mercedes-Benz Winnipeg - Winnipeg, MB
Proud member of Pinnacle Automotive
Best Dealerships to Work For 2023, 2024 & 2025

Overview
At Mercedes-Benz Winnipeg, we believe excellence begins with integrity, teamwork, and pride in the craft. As part of the award-winning Pinnacle Automotive group, we offer more than a workplace - we offer a community built on trust, support, and shared success.

We're looking for a Service Advisor who understands the value of clear communication, efficient coordination, and delivering consistent, high-quality service.

What You'll Do

• Welcome guests with genuine hospitality and uncover their service needs
• Provide transparent estimates and timely updates with care and clarity
• Ensure seamless communication between our technicians and clients
• Leave each customer feeling reassured, respected, and ready for the road

What You Bring

• Excellent communication and a problem-solving mindset
• The ability to organize and manage priorities
• Previous service experience is a plus, but a strong work ethic and positive attitude matter most

What Makes Us One of Canada's Best Dealerships to Work For

• Paid Wellness days
• Career Growth Opportunities
• Extended Health Care
• Dental & Vision Care
• RRSP Company Match Program
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Company Events
• Employee Discounts

Our Commitment to Inclusion
Mercedes-Benz Winnipeg is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know - we will work with you to meet your needs.