Platform Support Engineer - Linux, ITIL, Git

Luxoft; Toronto; On-site; CAD 55,000 - 85,000; Full time

Job summary

Luxoft is seeking a capable IT support professional in Toronto to join a fast‑growing institutional investment client. The role focuses on platform support, handling tickets across tiers, and ensuring timely resolution with strong collaboration across stakeholders.

You will apply Linux administration, Git/GitHub, and ITIL/ServiceNow processes to diagnose issues and deliver reliable service in a critical environment.

Qualifications

• Git (GitHub) proficiency required.
• Linux administration and troubleshooting skills.
• ITIL framework knowledge and incident/change management.

Responsibilities

• Technical support role for the platform and handling L1/L2 tickets.
• Escalate to L3 when needed and coordinate resolutions.
• Collaborate with stakeholders across teams to diagnose issues.
• Investigate tickets and provide detailed information for quick resolution.

Skills

Git (GitHub)

Linux administration

ITIL

Tools

ServiceNow

Job description

Luxoft is seeking a capable IT support professional in Toronto to join a fast‑growing institutional investment client. The role focuses on platform support, handling tickets across tiers, and ensuring timely resolution with strong collaboration across stakeholders.

You will apply Linux administration, Git/GitHub, and ITIL/ServiceNow processes to diagnose issues and deliver reliable service in a critical environment.