Technical Support (Linux, Zabbix, & ServiceNow REQUIRED)

Linuxassociation; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Luxoft in Toronto, Ontario seeks a Technical Support professional proficient in Linux administration, Zabbix, and ServiceNow ITIL processes. The role handles L1/L2 tickets, escalates to L3 when needed, and collaborates with stakeholders to resolve issues swiftly. Familiarity with Git, Jira, and scripting is beneficial.

The position is based on-site in Toronto. Excellent problem-solving skills and ability to work in a fast-paced environment are required, with opportunities for growth in a global

Qualifications

• Git (GitHub)
• Linux administration and troubleshooting
• ITIL - incident and change management (ServiceNow)
• Zabbix monitoring platform

Responsibilities

• Technical support role for the platform and dealing with L1/L2 tickets
• Escalate to L3 when necessary
• Collaborate with different stakeholders to resolve issues
• Investigate and provide comprehensive details for quick resolution

Job description

# Technical Support (Linux, Zabbix, & ServiceNow REQUIRED)Luxoft · Toronto, Ontario, CABack to resultsTechnical Support (Linux, Zabbix, & ServiceNow REQUIRED)LuxoftToronto, Ontario, CA Posted October 6, 2026 Via LinkedIn### Full Job DescriptionDescription:• Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.• Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:• Diverse and inspiring colleagues and approachable leaders• Stimulating work in a fast-paced, intellectually challenging environment• Accelerated exposure and responsibility• Global career development opportunities• Being motivated every day by important social purpose and unshakable principles• A deeply rooted culture of Integrity, Partnership and High Performance• If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.Responsibilities:• Technical support role for the platform:• Deal with L1/L2 tickets• Escalate to L3 in case of a need• Collaborate with different stakeholders• Investigate and provide comprehensive details for quick resolutionMandatory Skills Description:• Git (GitHub)• Linux administration and troubleshooting skills• Zabbix monitoring platform• ITIL - incident and change management (ServiceNow)Nice-to-Have Skills Description:• Python (basic-intermediate)• Artifactory• Atlassian tools (Jira, Wiki) - both as user and as administrator• Terraform• Scripting languages (bash, PowerShell)• IBM developer platforms (DataStage, UrbanCode, WebMQ)