Photo & Retail Assistant Manager — Guest Experience Lead

Pursuit Collection; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading attractions and hospitality company in Banff is seeking a Photo Assistant Manager to oversee the photo concession facilities. This role entails ensuring exceptional guest service, managing inventory and reporting, and training staff. Candidates should possess strong leadership skills and experience in retail sales. Join our vibrant team to make unforgettable experiences for our guests and be a part of an organization that values adventure and collaboration.

Benefits

Join an inclusive, global team

Free access to Pursuit attractions and discounts

Discounts on hotel stays, dining, and retail

Access to subsidized mental health and wellness resources

Qualifications

• Proven leadership and organizational skills are essential.
• Strong focus on guest service and engagement from the team.
• Retail sales experience, especially in supervisory roles.

Responsibilities

• Operate the Photo Concession Facilities effectively.
• Lead and train guest service and sales teams.
• Ensure adherence to health and safety policies.

Skills

Proven leadership and organizational skills

Strong guest service skills

Retail sales experience

Budget and labour control experience

Knowledge of photo programs and equipment

First Aid training

Job description

A leading attractions and hospitality company in Banff is seeking a Photo Assistant Manager to oversee the photo concession facilities. This role entails ensuring exceptional guest service, managing inventory and reporting, and training staff. Candidates should possess strong leadership skills and experience in retail sales. Join our vibrant team to make unforgettable experiences for our guests and be a part of an organization that values adventure and collaboration.