Pet Care Concierge (Part-Time) – Client & Pet Advocate

Vets for Pets; Manchester; On-site; CAD 20,000 - 23,000; Part time

Benefits offered by this job

Discounts and cashbacks

Pension

Holiday allowance

Career development opportunities

Job summary

Vets for Pets is offering a part-time receptionist role at Manchester Fort Practice. You will greet clients, support the clinical team, and help with bookings and payments, ensuring a welcoming visit for every pet and owner.

Work is 20 hours per week, with pay aligned to national minimum wage. The role requires strong customer service, a friendly demeanor, and solid computer skills in a busy veterinary setting.

Qualifications

• Focus on delivering excellent client service and pet care.
• Ability to guide clients with practice services and available add-ons.
• Calm, attentive, client-focused demeanor.

Responsibilities

• Greet clients and their pets and provide guidance.
• Build strong relationships with clients, pets and the team.
• Process payments and manage future bookings with confidence.
• Coordinate day-to-day operations using the online booking system.

Skills

Customer service

Communication

Empathy

Computer literacy

Tools

Online booking system

Job description

Vets for Pets is offering a part-time receptionist role at Manchester Fort Practice. You will greet clients, support the clinical team, and help with bookings and payments, ensuring a welcoming visit for every pet and owner.

Work is 20 hours per week, with pay aligned to national minimum wage. The role requires strong customer service, a friendly demeanor, and solid computer skills in a busy veterinary setting.