Pet Parent Concierge & Sales Pro (Part-Time)

PetSmart; St. Catharines; On-site; CAD 20,664 - 26,174; Part time

Benefits offered by this job

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

Retirement Plan

Tuition assistance

Career pathing

Development Opportunities

Job summary

A leading pet care company in the Niagara Region is seeking a part-time Retail Sales Associate to engage pet parents and provide excellent customer service. Your responsibilities include maintaining pet health and store cleanliness, answering customer inquiries, and promoting special events. Ideal candidates will be flexible and possess strong communication skills. Join us to make a meaningful impact every day.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive pick‑up experience.
• Responsible for the pet healthcare of store‑owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store‑owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store.
• Assists and works in various areas throughout the store as required.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

A leading pet care company in the Niagara Region is seeking a part-time Retail Sales Associate to engage pet parents and provide excellent customer service. Your responsibilities include maintaining pet health and store cleanliness, answering customer inquiries, and promoting special events. Ideal candidates will be flexible and possess strong communication skills. Join us to make a meaningful impact every day.