Vet Reception & Client Care — Flexible Part-Time

Joffe Veterinary Medicine Professional Corporation; Newmarket; On-site; CAD 25,000 - 34,000; Part time

Benefits offered by this job

RRSP Match (5%)

Paid time off

CE allowance

Mental health support

Pet care discounts

Job summary

VCA Canada is seeking a Veterinary Receptionist to join our Newmarket hospital. The role focuses on greeting clients and pets, handling calls and emails, scheduling appointments, guiding billing, and supporting the clinical team with a welcoming, caring attitude.

Part-time or casual position with competitive hourly pay, plus benefits like CE support and mental health resources. They emphasize a friendly, professional environment and opportunities for growth in veterinary care.

Qualifications

• Excellent customer service with empathy and composure under pressure.
• Strong multitasking, sharp attention to detail, reliable and dependable.
• Genuine curiosity and enthusiasm for veterinary medicine and learning.
• Reception/office administrative experience is welcome.

Responsibilities

• Greeting clients and their pets warmly, ensuring they feel welcomed and supported.
• Answering multi-line phones and managing client emails for scheduling and inquiries.
• Proactively booking visits, follow-ups, and coordinating reminders.
• Guiding owners through invoicing, estimates, and payments with clarity.
• Keeping the reception area clean, tidy, and welcoming.
• Assisting veterinary staff with treatments and hands-on tasks as needed.

Skills

Customer service

Multitasking

Attention to detail

Administrative experience

Interest in veterinary medicine

Job description

VCA Canada is seeking a Veterinary Receptionist to join our Newmarket hospital. The role focuses on greeting clients and pets, handling calls and emails, scheduling appointments, guiding billing, and supporting the clinical team with a welcoming, caring attitude.

Part-time or casual position with competitive hourly pay, plus benefits like CE support and mental health resources. They emphasize a friendly, professional environment and opportunities for growth in veterinary care.