Pet Bather

PetSmart Store Support Group, Inc.; Ottawa; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to pets and their owners! As a Professional Bather, you'll create positive experiences for pets and their parents while ensuring high grooming standards. This role offers a chance to make a meaningful impact every day, from providing grooming services to assisting pet parents with their needs. With a culture rooted in love and unity, you'll thrive in an environment that values your contributions and celebrates diversity. If you're passionate about pets and eager to grow in your career, this opportunity is perfect for you!

Benefits

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for full-time associates

Career pathing

PetSmart Grooming Academy

Development opportunities

Qualifications

• Strong written and verbal communication skills are essential for this role.
• Ability to react under pressure while maintaining composure.

Responsibilities

• Engage with pet parents and provide positive experiences for their pets.
• Perform a full menu of bath and brush services in accordance with standards.
• Maintain cleanliness and safety standards within the store.

Skills

Communication Skills

Organizational Skills

Flexibility

Computer Proficiency

Pressure Management

Job description

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Bather

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• PetSmart Grooming Academy
• Development opportunities

JOB SUMMARY

PetSmart’s Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon specific services and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

ESSENTIAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

• Successful completion of PetSmart’s Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet’s needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

QUALIFICATIONS

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!