Personal & Commercial Insurance Broker

Impact Recruitment; Edmonton; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Health and dental insurance

Two weeks vacation

Sick days

Supportive team environment

Job summary

Impact Recruitment seeks a Personal & Commercial Insurance Broker in Edmonton, Canada to manage renewals, endorsements, claims, and billing for a diverse portfolio spanning restaurants, retail, transportation and small properties.

You will build strong client relationships, pursue upsell opportunities, and utilize EPIC for document access and endorsements; base salary is $55,000–$60,000 plus 10–20% commission on new business, with health and dental coverage, vacation, and sick days.

Qualifications

• 2–3 years of experience as an insurance broker
• Strong communication and ability to build long-term client relationships
• Proficiency with insurance management systems such as Epic
• Proactive, client-centric approach and organized

Responsibilities

• Serve as primary contact for renewals, endorsements, claims, and billing.
• Manage brokerage book across personal and commercial risks in sectors like restaurants, retail, transportation, and small properties.
• Identify upsell, cross-sell, and new business opportunities through proactive client engagement.
• Utilize EPIC and online platforms to access documents and process endorsements.
• Ensure timely communication to resolve issues and maintain client satisfaction.

Skills

Insurance knowledge

Client relationship building

Communication skills

Sales mindset

Tools

Epic

Job description

Join a vibrant insurance team as a Personal & Commercial Insurance Broker, where your expertise will provide exceptional service to a diverse portfolio of clients. You'll be the key contact for managing renewals, endorsements, claims, and billing, serving industries such as restaurants, retail, transportation, and small property. If you have a passion for building strong client relationships and thrive in a fast-paced environment, this opportunity is perfect for you.

Compensation

Base salary between $55,000 - $60,000 aligned with experience, combined with a commission structure ranging from 10-20% on new business, including cross-sell and upsell opportunities.

Benefits & Perks

• Health and dental insurance coverage, two weeks of vacation, sick days, and a supportive team environment that promotes professional growth and work-life balance.

Responsibilities

• Act as the primary contact for client servicing, including renewals, endorsements, policy adjustments, claims, and billing.


• Manage a brokerage book in personal andcommercial risks across sectors like restaurants, retail, transportation, and small properties.


• Identify opportunities for upselling, cross-selling, and new business development through proactive client engagement.


• Utilize online platforms and EPIC to access documents, process endorsements, and deliver efficient service.


• Ensure timely and effective communication to resolve issues and maintain client satisfaction and loyalty.

Qualifications

• Minimum of 2-3 years of experience as an insurance broker, with a solid understanding of personal and commercial insurance.


• Strong communication skills and the ability to foster long-term client relationships.


• Proficiency with insurance management systems such as Epic


• A proactive, client-centric approach and excellent organizational skills.

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.