Personal Banking Trainee: Launch Your Financial Career

TD Bank Group

Kirkland

On-site

CAD 46,000 - 61,000

Full time

3 days ago

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Job summary

TD Canada Trust in Kirkland, QC, is seeking a Personal Banking Associate Trainee to greet customers, resolve routine needs, and guide clients to the right specialist for accounts, investments, and banking solutions.

You will learn TD’s digital tools, support frontline staff with transactions, and participate in mobility within the assigned district after training. Eligibility requires a high school diploma and 1+ years of relevant experience; IFC within 90 days.

Qualifications

High School diploma and/or 1+ years of relevant experience.
IFC or equivalent within 90 days of start date.
Post-secondary or undergraduate degree preferred.
Proficiency in MS Office and branch software; strong banking knowledge.

Responsibilities

Engage customers in day-to-day advisory needs, service transactions, and problem resolution.
Understand customer needs and guide to the right contact person for solutions.
Educate customers on mobile, ATM and online banking trends.
Support frontline staff with scheduled cash and non-cash transactions.
Suggest improvements to branch operations to enhance customer experience.
Complete business processes accurately and in line with regulations.