Personal Banking Trainee: Launch Your Banking Career

TD Bank Group; Collingwood; On-site; CAD 44,000 - 59,000; Full time

Job summary

TD Bank Group in Collingwood, Ontario is seeking a Personal Banking Associate Trainee to connect customers with banking solutions and guidance. You will support daily transactions, steer clients to appropriate staff, and promote digital banking education.

A mobility clause may relocate you within the assigned district after training. The role requires a high school diploma, 1+ years of relevant experience, and proficiency with MS Office and branch software.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• IFC or equivalent within 90 days of start date.
• Post-secondary degree preferred.

Responsibilities

• Engage customers with day-to-day banking needs and transactions.
• Guide customers to the right staff for complex queries.
• Educate customers on digital banking and online tools.
• Support frontline staff with cash and non-cash transactions.
• Promote operational excellence and accurate documentation.

Skills

Customer service

Communication

Time management

Self-starter

Adaptability

Education

Post-secondary degree

IFC certification

Tools

MS Office

Branch software

Internet skills

Job description

TD Bank Group in Collingwood, Ontario is seeking a Personal Banking Associate Trainee to connect customers with banking solutions and guidance. You will support daily transactions, steer clients to appropriate staff, and promote digital banking education.

A mobility clause may relocate you within the assigned district after training. The role requires a high school diploma, 1+ years of relevant experience, and proficiency with MS Office and branch software.