Personal Banking Trainee - Build Relationships & Growth

The Toronto-Dominion Bank (Canada)

Collingwood

On-site

CAD 44,000 - 59,000

Full time

2 days ago

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Benefits offered by this job

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Job summary

The Toronto-Dominion Bank is seeking a Personal Banking Associate Trainee at our Collingwood branch to build trusted relationships and guide customers to the right banking solutions, including new accounts and investment advice. You will learn through hands-on training, support frontline staff, promote digital banking, and refer complex needs to specialists while adhering to TD's standards and benefits.

During training you will develop product knowledge, regulatory understanding, and customer

Qualifications

High School diploma and/or 1+ years of relevant experience.
IFC within 90 days of start date.
Post-secondary or undergraduate degree in related field preferred.
Proficiency in using MS Office and branch software.

Responsibilities

Engage customers with day-to-day advice needs and service transactions.
Guide customers to the right contact for solutions and refer to appropriate staff.
Educate customers on digital banking and online/mobile platforms.
Support frontline staff with transactions and report non-standard matters.
Contribute to improved branch operations and customer experience.