Personal Banking Trainee — Build Customer Relationships

TD Bank Group; City of Langley; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Bank Group is seeking a Personal Banking Associate Trainee in Langley, BC, onsite. You will engage customers with daily banking needs, guide them to the right bank staff, and educate them on digital options including mobile and online banking.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks in a dynamic environment, with mobility within the assigned district and a Korean language asset considered a plus.

Qualifications

• High school diploma or equivalent required.
• Post-secondary education in related field preferred.
• Proficiency in MS Office and branch software required.

Responsibilities

• Engage customers with day-to-day advisory needs and banking transactions.
• Guide customers to the right contact for solutions while handling confidential matters.
• Educate customers on mobile, ATM, and online banking.

Skills

Customer service

Strong communication

MS Office

Time management

Education

High school diploma

Post-secondary education preferred

Tools

Branch software

Internet proficiency

Job description

TD Bank Group is seeking a Personal Banking Associate Trainee in Langley, BC, onsite. You will engage customers with daily banking needs, guide them to the right bank staff, and educate them on digital options including mobile and online banking.

The role emphasizes strong communication, organization, and the ability to handle multiple tasks in a dynamic environment, with mobility within the assigned district and a Korean language asset considered a plus.