Personal Banking Experience Advisor

CIBC; Virden; On-site; CAD 28,000 - 42,000; Part time

Job summary

CIBC is seeking a Client Service Representative in Virden, MB. You will be the first line of support in a fast-paced banking center, helping clients with day-to-day banking needs and guiding them to the right specialists.

The role requires flexibility for evenings and weekends and travel between nearby centers. You will focus on client experience, learn digital banking tools, and collaborate with teammates to resolve issues and enable financial goals.

Qualifications

• Experience in client-facing roles within financial services.
• Ability to explain banking products clearly to clients.
• Comfort using digital banking tools and apps.

Responsibilities

• Engage clients to manage accounts and products with a focus on service quality.
• Resolve client issues and coordinate with internal teams to meet client needs.
• Promote and help clients use digital banking tools and services.

Skills

Client engagement

Problem solving

Technology adoption

Interpersonal communication

Customer service

Empathy

Tools

Mobile banking apps

Job description

CIBC is seeking a Client Service Representative in Virden, MB. You will be the first line of support in a fast-paced banking center, helping clients with day-to-day banking needs and guiding them to the right specialists.

The role requires flexibility for evenings and weekends and travel between nearby centers. You will focus on client experience, learn digital banking tools, and collaborate with teammates to resolve issues and enable financial goals.