Personal Banking Client Experience Specialist
CIBC
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Job summary
CIBC is seeking a Client Service Representative to join our Personal and Business Banking Team in a fast-paced Banking Center. You’ll help clients with day-to-day banking, answer questions, assist with transactions, and proactively connect clients with the right team members to reach their goals.
You’re flexible to work our banking centre hours, including evenings and weekends, and to travel between nearby centres.
Responsibilities
- Client Issue Resolution
- Client Service
- Customer Experience (CX)
- Digital Literacy
- Empathy
- Financial Products
- Interpersonal Communication
- Standards Compliance
- Transaction Services
Job description
CIBC is seeking a Client Service Representative to join our Personal and Business Banking Team in a fast-paced Banking Center. You’ll help clients with day-to-day banking, answer questions, assist with transactions, and proactively connect clients with the right team members to reach their goals.
You’re flexible to work our banking centre hours, including evenings and weekends, and to travel between nearby centres.
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